Transaction Policy
At Cooper and Hadley, we offer secure and encrypted payment processing.
All payments are processed through Shopify Payments and are handled using secure payment technology.
Accepted Payment Methods
You can pay securely at checkout using the following payment methods:
- Visa
- Mastercard
- American Express
- Maestro
- Google Pay
- Apple Pay
- Shop Pay
The payment methods displayed at checkout may depend on your location, bank, device, and the availability of the respective payment provider.
Payment Process
To complete your purchase:
- Select one of the available payment methods at checkout.
- Enter your billing and payment details.
- Review your order information.
- Confirm your order.
- Your payment will be processed securely.
- You will receive an order confirmation by email.
Your order will only be processed once the payment has been successfully completed.
Secure Payment Processing
Your payment details will be transmitted using SSL encryption.
We do not store complete credit card details on our own systems.
Payment processing is carried out through Shopify Payments in accordance with applicable international security standards, including PCI-DSS where applicable.
Failed or Rejected Payments
If your payment is unsuccessful, we recommend:
- Trying an alternative payment method
- Checking that your billing and payment details are correct
- Contacting your bank or card issuer
- Trying again later if the issue appears to be temporary
If you continue to experience payment issues, please contact our customer service team.
Currency
All prices are displayed and charged in Canadian Dollars (CAD).
Company Information
Store Name: Cooper and Hadley
Company name:Â J van den Broek
Company Registration Number :96994703
Email:Â info@cooperandhadley.com
Contact Page
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM PST
Saturday and Sunday: Closed
Company adress:
Kerkdijk 2, 4921XC, Made, The Netherlands
Warehouse address:
Building 4, Phase 2, Niannianghong, 322100 Zhejiang, Yiwu, China